Terms of Service

Effective date: August 19, 2026

These Terms of Service govern your use of TG Labs websites, applications, booking facilities, customer-support channels, and related digital services. By using these services, you agree to these terms.

Services

TG Labs digital services may allow users to obtain information about diagnostic services, request appointments or home sample collection, receive service communications, access available reports, and contact customer support. Availability of particular services may vary.

Bookings and information

You are responsible for providing accurate contact, patient, booking, and service information. Appointment times, prices, test availability, collection requirements, and turnaround times may be subject to confirmation.

Medical information

Website, messaging, and application content is provided for service and informational purposes and is not a substitute for individualized medical advice, diagnosis, or treatment from a qualified healthcare professional.

Communications

When you provide contact details or initiate communication with TG Labs, you authorize service-related communications necessary to respond to your request, manage bookings, provide updates, and support the requested service, subject to applicable law and platform rules.

Acceptable use

You must not misuse the services, attempt unauthorized access, interfere with system operation, submit fraudulent information, or use the services in violation of applicable law.

Third-party services

Some functions may depend on third-party technology or communication providers, including payment, hosting, messaging, and authentication services. Their own terms and policies may also apply when you use those services.

Limitation and availability

We work to keep digital services accurate and available, but uninterrupted or error-free operation cannot be guaranteed. Nothing in these terms excludes rights or obligations that cannot lawfully be excluded.

Changes

TG Labs may update these terms when services, operational requirements, or applicable rules change. The current version will be published on this page.

Contact

Questions about these terms may be sent to tglabs2020@gmail.com.